Shipping

We’ve put a lot of focus on making sure the items get delivered to our customers as quickly as possible. So lately we’ve upgraded our shipping system to provide better service: we managed to shorten the shipping time, especially for US & UK customers!

1.For US customers, the shipping time has been shortened to 6-8 business days for Standard Shipping, and 3-7 for Express Shipping (it was 8-15 & 6-10 business days before this upgrading);

2. For UK customers, the shipping time has been shortened to 7-10 business days for Standard Shipping, and 3-7 for Express Shipping (it was 10-20 & 6-10 business days before this upgrading);

3. For Australia/Canada/India/South Africa customers, the shipping time has been shortened to 7-15 business days for Standard Shipping (it was 10-18 business days before this upgrading);

4. For France/Germany/Spain customers, the shipping time has been shortened to 7-12 business days for Standard Shipping, (it was 10-20 business days before this upgrading);

5. From Apr. 12, 2018, customers can enjoy FREE STANDARD SHIPPING on orders over USD49(shipping cost excluded). The order amount for free shipping has been increased due to the rise of shipping cost, which is out the consideration of providing better service and faster delivery. We appreciate your understanding.
* Please note that the new shipping system takes effect from Apr. 12 9:00 CDT, and the orders before this will still be shipped out with our old shipping system. Practically, we ensure 95% of the orders delivered in time. For some remote places, it may take a bit longer.

 

The fully updated list of shipping services and charges are in the table below.

* Please note:

  • Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-7 business days and is NOT included in the overall “shipping time”.
  • All packages have specific tracking information.
  • You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into “My Account”. Click on ” My Order ” to review your order status and/or obtain a tracking number.

SHIPPING RATES

COUNTRY STANDARD SHIPPING EXPRESS SHIPPING
Cost Shipping Time
(business days)
Cost Shipping Time
(business days)
United States FREE for orders over USD49
otherwise USD3.99
6 – 8 FREE for orders over USD99
otherwise USD9.99
3 – 7
United Kingdom FREE for orders over USD49
otherwise USD4.99
7 – 10 FREE for orders over USD99
otherwise USD12.99
3 – 7
Australia FREE for orders over USD49
otherwise USD3.99
7 – 15 FREE for orders over USD99
otherwise USD11.99
6 – 10
New Zealand FREE for orders over USD49
otherwise USD3.99
10 – 18 FREE for orders over USD99
otherwise USD11.99
6 – 10
France, Germany, Spain FREE for orders over USD49
otherwise USD4.99
7 – 12 FREE for orders over USD99
otherwise USD12.99
6 – 10
Europe : Italy, Portugal,
Poland, Norway, Finland
FREE for orders over USD49
otherwise USD4.99
10 – 20 FREE for orders over USD99
otherwise USD12.99
6 – 10
North America : Canada FREE for orders over USD49
otherwise USD4.99
7 – 15 FREE for orders over USD99
otherwise USD11.99
8 – 12
India, South Africa FREE for orders over USD49
otherwise USD6.99
7 – 15 USD4.99 for orders over USD99
otherwise cost depends on destination country
and package weight.
8 – 15
Other Countries FREE for orders over USD49
otherwise USD6.99
10 – 25 USD4.99 for orders over USD99
otherwise cost depends on destination country
and package weight.
8 – 15